Marketing

Marketing that's accountable to the P&L

Most agencies optimise a channel. We build the demand system — and we've used it to launch and scale our own companies. When creative, media, data and the sales engine run as one machine, marketing stops being a cost line and starts being a growth lever.

  • $10M+ ARR across our four clubsXtraClubs
  • 40+ locations across Australia, grown with the marketing we runConcierge Car Wash
  • 60%+ of the Australian population reached with our digital marketingPerfection Fresh
  • 500 members pre-launchXtraClubs
A montage of Perfection Fresh campaign creative, Senza campaign design and Harbour website design.

Marketing for the companies we build, and the ones we're trusted to grow

Our Ventures
XtraClubs
Super Mercato
onehundreds
Our Clients
Azura Financial
Perfection Fresh
Concierge Car Wash
Clipped Assist
Joseph Dahdah
Priority One
ToT Group
Watermelon Parking
Tropicana Bananas
Harbour Outdoor
The growth system

Marketing is one of five. It only works when the other four are honest.

We've watched good campaigns die because the product wasn't ready, the site couldn't convert, the sales team never called the lead back, or nobody knew what a customer was actually worth. So before we spend a dollar of your media budget, we check the four things that decide whether that dollar comes back.

XtraClubs journey from ad to booking, payment or membership, follow-up, club operations and reporting, with a conceptual feedback loop into the next marketing cycle.
XtraClubs member journey. Business-process schematic.
Product
Product

Do people actually want it?

If the offer is wrong, marketing just buys you faster rejection.

Most growth problems start as product and positioning problems.

Marketing

Demand you can predict

Get in front of the right people, on the right platform, with something worth stopping for.

Reach without conversion is just expensive awareness.

Sales engine
Sales engine

The path from click to signed

Speed to lead, follow-up sequences, a CRM that tells you which campaign made the money.

More leads don't fix a broken funnel. Better systems do.

Operations

Can you deliver it at volume?

Winning the customer is the easy half. Keeping them is where margin lives.

Chaos caps growth.

Finance

What a customer is worth

CAC, payback period, contribution margin. The numbers that decide how hard you can push.

Growth without finance control is dangerous.

Why our marketing is different

We've spent our own money on this

Most marketers have never carried the cost of being wrong. They present the report, you absorb the loss.

We've built companies from zero. We've put real money into channels that didn't work and had to find out why by Friday. We've made payroll off the back of a campaign. That changes how you spend — you stop optimising for a good-looking dashboard and start optimising for the thing that pays wages.

So when you hand us a budget, we don't treat it as agency money. We treat it like our own, because for four of the brands on this page, it was.

Newspaper photograph of the XtraClubs founders wearing blue XtraClubs shirts.
Anthony and James in an XtraClubs newspaper feature.

We don't recommend anything we haven't paid for ourselves.

100% local team, based in Rozelle, Sydney.

The Hustle team
How we run marketing

Five stages. In order. Every time.

Most agencies start at stage four because that's the bit you can bill for in week one. We don't, because skipping the first three is why the fourth one doesn't work.

The five marketing stages connected in order: Diagnose, Position, Build, Acquire and Compound.
Diagnose

Find out what's actually broken

We audit the funnel end to end — traffic, site, offer, follow-up, close rate, retention. Then we tell you where the money is leaking. Sometimes it isn't marketing.

Weeks 1–2

Position

Decide what you're going to be famous for

Competitor and customer research, a sharpened offer, and one message that survives contact with the market. We interview your actual customers, not a persona template.

Weeks 2–4

Build

Put the machine together

Landing pages, tracking, CRM, automation, creative, the lot. This is the stage most agencies subcontract. We do it in-house.

Weeks 3–6

Acquire

Buy and earn attention

Paid search, paid social, SEO, content, influencer, growth stunts — whichever combination the diagnosis actually calls for. Budget goes where the return is, not where the retainer says.

Ongoing from week 5

Compound

Make each month cheaper than the last

Test, cut, double down. Improve conversion so the same spend buys more. Report against pipeline and revenue, not impressions.

Ongoing

Every month you get

A one-page report that leads with pipeline and revenue, a timesheet showing exactly where the hours went, and a call where we tell you what didn't work.

Anonymised analytics snapshot, 2–29 September 2026. Reporting inputs, not a campaign-attribution claim.

2–29 September 2026: 29K active users, 21K new users, 114K views, average engagement time per active user 1m 02s. Account identity and commercial values are withheld.

An anonymised GA4 reporting summary for 2–29 September 2026 showing 29K active users, 21K new users, 114K views and average engagement of 1m 02s; account identity and commercial values are withheld.
Capability

Everything the demand system needs, under one roof

We don't sell you all of it. After the diagnosis we pick the three or four things that will move your number, and we run those properly. Here's the full bench.

Demand capture

People already looking for what you sell. Get in front of them and win the click economically.

Search, answers and shopping intent converge on a relevant landing destination.
  • Search engine optimisation

    Own position one for the searches that actually convert

    Technical fixes, keyword-led landing pages, content that answers real intent, and authority building. We optimise for revenue keywords, not vanity volume.

  • Answer engine optimisation (AEO/GEO)

    Get cited when buyers ask ChatGPT, Perplexity and AI Overviews

    Structured data, entity clarity, the kind of source content LLMs actually quote, and tracking which assistants surface you. Plenty of agencies now sell this; far fewer can wire it to the CRM and show you what it returned.

  • Google Ads

    Cost-effective clicks, optimised to cost per acquisition

    Keyword and competitor analysis, ad copy testing, conversion tracking wired to the CRM, and landing page UX — because the ad is only half the cost per lead.

  • Shopping and Performance Max

    Products in front of buyers at the moment of intent

    Feed optimisation, campaign structure that doesn't let Google spend blind, and margin-aware bidding.

Demand creation

People who don't know they need you yet.

One creative idea repeated across video, landscape, written and square formats.
  • Meta, Instagram and TikTok ads

    Stop the scroll with something worth watching

    Awareness, consideration and conversion funnels with lookalike, interest and first-party audiences. Creative volume is the lever — we produce, not just place.

  • LinkedIn ads

    Reach the specific people who sign the cheque

    Role, company, seniority and matched-audience targeting with a funnel built for long B2B consideration cycles.

  • Organic social

    Earn the attention instead of renting it

    Trend research applied strategically, a content calendar with real delivery dates, and formats built per platform rather than cross-posted.

  • Influencer and creator partnerships

    Borrow trust that takes years to build

    ICP definition, creator research, negotiation, briefing and performance tracking across Instagram, TikTok and YouTube.

  • Growth stunts and earned media

    Get talked about without paying for the reach

    Unconventional thinking, experiments that are cheap to run and expensive to ignore, and a tolerance for the ones that don't land.

Conversion and creative

Turning attention into money.

Creative leads to a focused landing page with a clear green call to action.
  • Conversion rate optimisation

    Make the same traffic worth more

    Session recording, funnel analysis, hypothesis-led testing on the pages that carry the most revenue.

  • Landing pages and web development

    Pages built to convert, not to win awards

    Designed and built in-house on our own stack, so a test goes live in days, not in a sprint queue.

  • Copywriting

    Say the thing that makes someone act

    Message testing, offer articulation, and writing that sounds like a person. You're reading the sample.

  • Photography and videography

    Stop using stock

    Brief, shotlist, location scouting, talent, shoot, edit and cut-downs for every placement. Custom assets consistently outperform library footage.

  • Brand and creative direction

    Look like the category leader before you are one

    Positioning made visual — identity, art direction and a system your team can actually apply.

Systems and intelligence

The layer almost no marketing agency can build.

Connected inputs, automation and next actions with a research and feedback loop.
  • CRM build and integration

    Know which campaign made the money

    HubSpot partner expertise, plus our own CRM platform — pipelines, workflows, source attribution and lead scoring wired to the ad accounts.

  • Marketing automation and lifecycle email

    Sell to the people who already know you

    Segmentation, behavioural triggers, nurture sequences and win-back flows. Owned audience is the cheapest channel you have.

  • Attribution and analytics

    Stop arguing about which channel worked

    First-party tracking, server-side where it matters, and reporting that ties spend to closed revenue rather than platform-reported conversions.

  • Market and consumer research

    Find the gap before you spend against it

    Competitor teardowns, customer interviews, and survey work run through paid social or your own list.

  • Strategy workshops

    Get the whole leadership team pointed the same way

    A facilitated session that ends in a one-page growth strategy and a prioritised backlog, not a 60-slide deck.

Want to know which three we'd pick for you?

The work

Numbers we're allowed to publish

Australian businesses, Australian results. Some of these we own. The rest trusted us with theirs.

$10M+ ARR across our four clubs

Built from zero — brand, product, site, funnel and subscription engine. $1M in revenue inside the first five months of trading.

  • Brand
  • Web
  • Paid social
  • Paid search
  • Lifecycle email
  • CRM
  • Subscription platform
Read the full case study →
Three people chatting together on the benches in an XtraClubs sauna.

40+ locations across Australia, grown with the marketing we run

Grew a single site into a national group. The unlimited wash club membership became the growth engine.

  • Marketing strategy
  • Membership acquisition
  • Local area campaigns
  • Creative
Read the full case study →
A vehicle being washed at Concierge Car Wash.

60%+ of the Australian population reached with our digital marketing

National FMCG reach for Broccolini, Qukes and grape tomatoes.

  • Brand campaign
  • Paid media
  • Content production
Read the full case study →
A Perfection Fresh grower holding blueberries among the plants.

Tens of thousands of dollars per week in payments

Started as an idea on our office whiteboard. Now a trading business across four countries.

  • Brand
  • Product
  • CRM
  • Payments
Read the full case study →
A car's bonnet being machine-polished.
Commercials

You buy capacity, not a fixed scope you'll outgrow in a quarter

Marketing changes month to month. Locking you into a rigid scope suits the agency, not you. So we bill in blocks of hours you draw down against — scale up for a launch, scale back when you don't need us.

Most common

Top-up

Pre-pay a block of hours. We draw down against it and show you exactly where every hour went. When the balance runs low we invoice the next block automatically. 14-day terms.

Ongoing marketing where the workload moves month to month.

Retainer

A fixed monthly fee for an agreed set of deliverables and a named team. Simpler to budget, less flexible.

Predictable monthly programs — always-on paid media, SEO, content.

Project

Fixed scope, fixed price, fixed date. Usually becomes a top-up arrangement afterwards.

A defined piece of work with an end — a launch, a rebrand, a site, a workshop.

You see every hour

A monthly timesheet showing who did what and how long it took. No line items called “account management”.

You can change your mind

Because you're buying hours, not a scope document, redirecting the work doesn't need a variation.

A typical marketing engagement starts here

Call

30 minutes. We work out whether marketing is even your problem.

Diagnosis

A scoped audit of the funnel. You keep the findings whether or not you continue.

Plan

A one-page growth strategy with the three things we'd do first and what they should return.

Run

We build and operate it, and report monthly against pipeline.

The team

The people on your account are the people in this photo

We're in Rozelle, ten minutes west of the ANZAC Bridge. Everyone who touches your marketing works here — strategists, media buyers, designers, developers, writers and producers on the same floor. Come in and meet them before you sign anything. The coffee's decent.

Odin

General Manager

Odin is General Manager at Hustle Agency, with a strong background in marketing, team leadership and day-to-day operations.Having previously led Hustle’s marketing function, he understands both the strategy behind growth and the practical work required to make it happen.

Anthony

Founder & Managing Director

Anthony is co-founder of Hustle Agency and founder of XtraClubs — a business owner and technologist with a background in Computer Science and Business, and more than a decade building, scaling and operating companies.

James

Co-Founder & Director

James is a co-founder and Director of Hustle Agency and a creative business leader with a strong eye for brand, design and the way businesses present themselves to the world.

Questions

The things people ask before they call

A CMO package in Australia runs to roughly $300k once you count base, bonus and on-costs — and it buys you one person's skill set. For less than that you get a strategist plus the media buyers, designers, developers, writers and producers to execute what they decide. The trade-off is that we're not in your building every day — so we make up for it with monthly reporting you can actually read.
Yes — we run marketing for clients across Australia and New Zealand from our Rozelle office. Most of the work is the same wherever you are. Where being local matters, like production days or a workshop, we travel.
Paid channels move in weeks; SEO and content take three to six months. We'll tell you which one your situation calls for rather than selling you the fast one and hoping. If someone promises you page one in 30 days, they're either lying or buying it.
Answer engine optimisation is making sure ChatGPT, Perplexity and Google's AI Overviews cite you when someone asks about your category. A growing share of buying research now starts in an assistant rather than a search box, and those answers name only a handful of sources. The work itself isn't exotic — what's rare is connecting it to revenue, so you can see whether being cited actually sold anything.
Sometimes, yes. But we'll audit the funnel first, and if the problem is the offer or the follow-up rather than the ads, we'll say so before taking the budget. Spending against a broken funnel is the fastest way to waste money.
Whichever one your buyers are already on, which is usually fewer than you think. We'd rather run two channels properly than six badly. The research in stage one answers this with data instead of opinion.
A diagnosis of the funnel, a one-page plan, then the build and the running of it. You buy blocks of hours and draw down against them, so the commitment moves with the work rather than sitting fixed in a contract. We'll give you a real figure on the first call.
It's time for action

Let's find out where your growth is actually leaking

Thirty minutes. We'll ask about your funnel, your numbers and what you've already tried. If marketing isn't your problem, we'll tell you that and point you at what is.

No deck. No pitch team. You'll talk to someone who's run this themselves.

Marketing is one of five. See also:Technology →Design →Operations →Finance →