Rates Statement
Retainers
Projects
Retainer Billing Terms
At Hustle Agency, we offer a “Top-Up Monthly” billing system. This means:
- Monthly Billing: A minimum amount will be billed at the start of each month for ongoing project work.
- Minimum Monthly Amount: The minimum monthly amount specified in your agreement is $2,000.
- End of Month Adjustment: Any outstanding costs will be invoiced at the end of the month as an adjustment invoice.
- Payment Terms: All invoices are issued with 14-day payment terms.
- Automatic Invoicing: Invoices are generated and sent automatically for your convenience.
Hourly rates (all prices excluding GST):
- Design:
- Junior: $89
- Mid-Level: $109
- Senior: $139
- Development
- Junior: $99
- Mid-Level: $149
- Senior: $189
- Marketing
- Junior: $89
- Mid-Level: $99
- Senior: $139
- C-Suite: $399
- Specialist: $249
Refund Policy
Hustle Agency does not provide refunds under any circumstances. Any hours paid for will be accrued and can be utilised at any time within 12 months from the payment date. After this period, unused hours will expire.
Last updated: 11/12/2024
Why we bill retainers like this
💎 Transparency
Tracking time tools allow us to give you a completely transparent view of how long each task has taken to be completed.
🐰 Ability to be nimble
Fixed pricing means fixed scope. With block hours, we’re able to respond to opportunities and market forces that you or we may come across during the project duration.
🤝 Equality
Block hours mean that there is no loser in the equation. You pay for what we get. We get paid for the work that we do. Fixed pricing encourages agencies to use less resources to complete the job equalling more money for the agency.
Project Billing Terms
The terms assigned to your project are under a “Top-Up” billing system. This means:
- Pre-Payments: All payments are made in advance in equal blocks, specifically for time tracking against your project.
- Minimum Top-Up: We agree on a minimum top-up amount ($1,000 min)
- Balance Threshold: When your balance falls below an agreed threshold, we will automatically issue an invoice for a top-up to your account.
- Payment Terms: All invoices are issued with 14-day payment terms.
- Automatic Invoicing: Invoices are generated and sent automatically for your convenience.
- Time Tracking Report: At the time of a top-up invoice being sent a time tracking report will be included as a link to a spreadsheet that contains all of the tasks and time spent between the last invoice in the new invoice.
Hourly rates (all prices excluding GST):
- Design:
- Junior: $89
- Mid-Level: $109
- Senior: $139
- Development
- Junior: $99
- Mid-Level: $149
- Senior: $189
- Marketing
- Junior: $89
- Mid-Level: $99
- Senior: $139
- C-Suite: $399
- Specialist: $249
Refund Policy
Hustle Agency does not provide refunds under any circumstances. Any hours paid for will be accrued and can be utilised at any time within 12 months from the payment date. After this period, unused hours will expire.
Last updated: 11/12/2024
Why we bill projects like this
💎 Transparency
Tracking time tools allow us to give you a completely transparent view of how long each task has taken to be completed.
🐰 Ability to be nimble
Fixed pricing means fixed scope. With block hours, we’re able to respond to opportunities and market forces that you or we may come across during the project duration.
🤝 Equality
Block hours mean that there is no loser in the equation. You pay for what we get. We get paid for the work that we do. Fixed pricing encourages agencies to use less resources to complete the job equalling more money for the agency.